CompTIA AI Agent Essentials

Hours: 5 / Access Length: 12 Months / Delivery: Online, Self-Paced
Online Hours: 5
Retail Price: $179.00

Course Overview:

CompTIA AI Agent Essentials is a 4–5 hour, hands-on course for non-technical and lightly technical professionals who need to work confidently with AI agents. Learn to identify the right use cases, translate work into agent workflows, manage tools and memory with guardrails, and evaluate results—then practice in CompTIA’s proprietary Agent Simulator and validate your skills with a CompTIA CompCert.

Students will:

• Understand agents and identify appropriate use cases.
• Translate work into agent workflows.
• Control agent behavior and actions.
• Manage agent memory and knowledge.
• Design safe, secure agents with human oversight.
• Test, evaluate, and monitor agent performance.

Course Outline:

Lesson 1: From Manual Work to Agentic Systems

Agentic AI is reshaping modern work, but its power depends on how well you understand orchestration and responsible oversight. In this first module, you will take a short pre-assessment to gauge your starting point and learn how the course is organized. You will study the foundations of what defines an agent, determine when an agentic approach is appropriate for a task, and learn how to make work legible to an AI system through structured workflows.

Lesson 2: Controlling Agent Behavior, Actions, and Memory

This module focuses on the high-level levers that define the power and boundaries of an agent. Through simulations, you will learn to oversee how agents are guided by specific instructions, how they connect to the real world through tools, and how they manage information over time to ensure privacy and consistency.

Lesson 3: Safety, Oversight, and Agent Performance

This module focuses on the principles of responsible oversight and performance monitoring. You will learn to apply least-privilege principles to agent permissions, identify high-risk points that require a human-in-the-loop, and use monitoring signals to detect when an agent's accuracy or behavior changes over time.

All necessary course materials are included.

System Requirements:

Internet Connectivity Requirements:

• Cable, Fiber, DSL, or LEO Satellite (i.e. Starlink) internet with speeds of at least 10mb/sec download and 5mb/sec upload are recommended for the best experience.

NOTE: While cellular hotspots may allow access to our courses, users may experience connectivity issues by trying to access our learning management system.  This is due to the potential high download and upload latency of cellular connections.   Therefore, it is not recommended that students use a cellular hotspot as their primary way of accessing their courses.

Hardware Requirements:

• CPU: 1 GHz or higher
• RAM: 4 GB or higher
• Resolution: 1280 x 720 or higher.  1920x1080 resolution is recommended for the best experience.
• Speakers / Headphones
• Microphone for Webinar or Live Online sessions.

Operating System Requirements:

• Windows 7 or higher.
• Mac OSX 10 or higher.
• Latest Chrome OS
• Latest Linux Distributions
  

NOTE: While we understand that our courses can be viewed on Android and iPhone devices, we do not recommend the use of these devices for our courses. The size of these devices do not provide a good learning environment for students taking online or live online based courses.

Web Browser Requirements:

• Latest Google Chrome is recommended for the best experience.
• Latest Mozilla FireFox
• Latest Microsoft Edge
• Latest Apple Safari

Basic Software Requirements (These are recommendations of software to use):

• Office suite software (Microsoft Office, OpenOffice, or LibreOffice)
• PDF reader program (Adobe Reader, FoxIt)
• Courses may require other software that is described in the above course outline.